Shipping policy
Shipping Policy
At Sugar Blushed, we are committed to delivering our freshly baked brownies to you as quickly and efficiently as possible. Please read our shipping policy to understand how your order will be processed and shipped.
Shipping Regions We currently ship our products worldwide.
Order Processing Time
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Order Confirmation: After you place an order, you will receive an order confirmation email. This email will contain details about your order and an estimated shipping date.
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Processing Time: All orders are processed within [1-2 business days]. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Delivery Times
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Domestic Shipping: We offer standard and expedited shipping options within India. Standard shipping typically takes [3-5 business days], while expedited shipping takes [1-3 business days].
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International Shipping: International orders may take [7-14 business days] for delivery, depending on the destination country. Please note that customs processing times may vary, and we are not responsible for any delays caused by customs.
Shipping Charges
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Domestic Shipping: Shipping charges are calculated at checkout based on the weight of your order and your location. Standard shipping starts at INR 100 and increases with the size of your order.
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International Shipping: Shipping charges for international orders are also calculated at checkout. Please note that additional customs fees, taxes, or duties may apply and are the responsibility of the customer.
Order Tracking Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier's website.
Delivery Issues
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Undeliverable Packages: If a package is returned to us due to an incorrect address provided by the customer, we will contact you to arrange re-shipment at your expense. If we are unable to contact you, a refund for the product(s) only will be issued.
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Delayed Deliveries: While we strive to meet all delivery timelines, please note that shipping times may be affected by factors beyond our control, such as weather conditions, carrier delays, or customs processing. We cannot guarantee delivery dates and are not responsible for delays.
Missing or Damaged Packages If your package is missing or arrives damaged, please contact us within 12 hours of delivery at hello@sugarblushed.com. Provide your order number and photos of the damage. We will work with the carrier to resolve the issue and may offer a replacement or refund at our discretion.
Customs, Duties, and Taxes For international orders, any customs, duties, or taxes imposed by the destination country are the responsibility of the customer. These charges are not included in our shipping fees and must be paid by the customer upon delivery.
Contact Us If you have any questions or concerns regarding our shipping policy, please contact us at hello@sugarblushed.com. We are here to ensure your order reaches you as smoothly as possible.